Healthcare operations · AI & automation

Healthcare runs on manual work that costs you.

Referrals worked by hand. Systems that don't talk. Reports rebuilt from scratch every week. Eligibility checked one tab at a time. It's the quiet tax on almost every healthcare team, and it's fixable. I find the pain points that actually cost you time and money, and I automate them. Usually four to six weeks, then I hand it off.

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You already know where it hurts

The work is still mostly manual, and everybody knows it. Referrals show up three different ways. Eligibility gets checked by hand. There's a spreadsheet one person understands. The weekly report gets rebuilt from scratch. Follow-ups happen when someone remembers.

It doesn't get fixed because the people who understand the process are the same people buried in it.

Every one of those manual steps is time you're paying for and revenue slipping through the cracks. Take a few days of that off your team's plate and the work pays for itself.

What I can take off your plate

A few of the places I most often find cost and busywork hiding. We scope to the one or two that'll move the needle most for you, not all of it at once.

Intake is where I've moved the biggest numbers, but if your pain is somewhere else in operations, that's a conversation worth having.

What I do

01

Map it

I sit with your intake team and follow a referral from first contact to admission. Every handoff, every wait, every place it dies. You get a clear picture of where the time actually goes.

02

Build the two or three that matter

Not a transformation program. The handful of automations that move the needle: AI-assisted triage, eligibility pre-checks, follow-ups that fire on their own, reporting that builds itself.

03

Hand it off

Documented, owned by your team. No maintenance contract, no lock-in. If I did it right, you don't need me again.

What you get

Why me

Mike Mielke

Ten years in healthcare and behavioral health operations. Five of them at The Phoenix, clinical program ops at Cohere Health, and product operations building this exact kind of automation. I've worked inside these workflows, not just read about them, and I build the fix myself.

+25%
more conversions after I rebuilt intake and triage with automation
50%
faster client go-live from the workflow systems I built
10 yrs
in healthcare, tech, and nonprofit ops

When I say I'll automate something, I mean I'll build it myself, not tell you to go buy it. I won't oversell what AI can do. I'll ship you something that actually runs.

Notable Men · Editorial Selection

Featured in Notable Men · Men of Note

"Recognized for using technology, operational thinking, and entrepreneurship to build better ways of working."

Notable Men
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What clients say
"

We hired Mike to help us better implement AI into our systems and processes, and he performed in spades. He was thoughtful and creative with his solutions, and he built new tools and workflows that drastically cut our workload, letting us reallocate resources and drive immediate ROI.

Shawn Henley
Board Chairman & Chief Administrative Officer, Red Rock Recovery Center
Proof I ship

I don't hand you a slide deck. I build the thing.

Most people who sell you automation subcontract the build. I don't. To prove it, I built and shipped a production AI product solo, out of a one-car garage: Daddy HQ, an AI strength coach with a real backend, real users in private beta, and a regular release cadence.

It's a fitness app, not healthcare. That's the point. The skill it demonstrates is the one you're hiring for: take a messy human workflow, model it, and ship software that runs without me babysitting it.

Try one right now

Export your referrals to CSV and drop them into the stale referral check. It tells you which ones nobody has called. Free, no signup, and it runs entirely in your browser, so nothing you load ever reaches me or anyone else.

See what else I've built →

Who this is for

A good fit

  • Small to mid-size healthcare and behavioral health teams
  • You know where the manual work is piling up and you're tired of it
  • Someone on your team can spare a few hours to answer questions
  • You want working software, not a strategy document

Not a fit

  • You want a full EHR replacement or a multi-year overhaul
  • You want me on retainer indefinitely
  • You need someone on call 24/7
  • Nobody internally can make a decision

Fixed scope. Fixed price. Clear end date.

Flat fee based on what we scope together. No hourly billing, no surprise invoices. You'll have the number before we start, and it won't move.

Straight with you: I take one client at a time, and I'm starting nursing school. My calendar is limited and I only take work I know I can finish well. If it's not a fit, I'll tell you quickly and point you somewhere better.
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